In order to complete the upgrade to Windows 11, we did have to install it from scratch. This meant having to backup all the customer’s user data, windows credentials, antivirus licence details and email password, etc. It would have been easier to do a straight upgrade from the existing windies 10 operating system, but that… Read More »
This Dell laptop was just collected from the customer earlier on, after calling to advise us of the fault with the laptop. They said that it had been running a check disk process recently and now it won’t start at all. When you try to boot up the laptop, it tries to do an automatic… Read More »
The blue screen of death as it’s known. Windows automatic repair failed and the customer was going in circles and getting nowhere after trying all advanced repair options. As their data is important, we need to strip it down to backup their data before testing the SSD, wiping it and reinstalling windows 10.
Today a customer brought in this nice Lenovo all in one Desktop PC. After a recent windows 10 update, the operating system had become corrupted and it wouldn’t boot up into windows. I opened the Computer and removed the SSD. I connect this to my system and backed it up onto an external drive before… Read More »