This Dell laptop was just collected from the customer earlier on, after calling to advise us of the fault with the laptop. They said that it had been running a check disk process recently and now it won’t start at all. When you try to boot up the laptop, it tries to do an automatic […]
Author Archives: Jay D
When replacing a CPU fan it’s generally a good time to also replace the thermal paste. Thermal paste is a semi-viscous compound, that’s applied between the CPU and the metal heatsink. This allows the transfer of heat between the top of the CPU and the metal heatsink that sits between the Fan and the CPU. […]
Sometimes the simplest of things can turn out to be the most complicated and time-consuming. I was helping a customer update from their old, out of date and no longer supported iPad 4, to a new 10.2″ iPad 2021. I connected the old iPad to my PC and backed up the iPad, which went fine […]
It’s just over a year old and out of warranty. The business owner said that it hadn’t been right from the start and had been impossible for them to get anything done. It’s likely that the hard drive had been faulty from the start, I’ve seen this many times before. We have removed the faulty […]
System File Checker is an administrative repair tool that comes built into the Windows operating systems. It’s one of many things that we use on a daily basis to find and fix issues when windows becomes corrupted. To use this tool, you can use either the search box or press the Windows key and s […]
This computer hasn’t been serviced for a while and had quite a lot of dust built up on the CPU fan plus the heatsink. This was preventing efficient cooling which was causing the CPU to overheat. In order to prevent damage to the CPU, a thermal shutdown kept occurring once it reached a certain limiting […]
Quite frequently we find customers and businesses that still have old and unsupported versions of Microsoft Office installed on their computers. This is a big security risk. When support for these products ends, there are no more software patches included in windows updates. This means that over time, hundreds of exploits are found by hackers […]
This Custom desktop gaming PC was brought in for testing. It wouldn’t turn on and there was a slight electrical burning smell coming from the rear of the case. I managed to identify that it was coming from the PC power supply which I tested and found was faulty. Luckily we keep the most common […]
The blue screen of death as it’s known. Windows automatic repair failed and the customer was going in circles and getting nowhere after trying all advanced repair options. As their data is important, we need to strip it down to backup their data before testing the SSD, wiping it and reinstalling windows 10.